Memora
Terms of Use
These terms are an agreement between you and Sathish (“we”, “us”) for the Memora app and its services (“Memora”). By installing or using Memora, you accept them. If you do not accept them, do not use Memora. Our Privacy Policy explains how we handle your data and is part of these terms.
1. Who can use Memora
You must be 18 or older, and able to form a binding contract where you live. You may use Memora for yourself or for your work.
2. Your account
Signing in with Google is needed for the AI features and for backup. Keep your Google account secure: what happens under your account is your responsibility. You can delete your account at any time, in the app or on the web.
3. Plans, subscriptions and the AI allowance
- Each month, every account gets a set number of AI uses: Free 2, Gold 15, Diamond 30. One use is one sorted note, one handwritten page, or one question. If the AI call fails, the use is given back. Months follow UTC, and unused uses do not carry over.
- Gold and Diamond are auto-renewing subscriptions sold through Google Play. The price, billing period and any free trial are shown in Google Play before you buy. Google Play takes the payment, and its terms apply to it.
- A subscription renews until you cancel it in Google Play. When you cancel, you keep your plan until the end of the period you have paid for. Deleting the app or your Memora account does not cancel a subscription.
- Refunds are handled under Google Play's refund policies, except where the law gives you other rights.
- A purchase belongs to the Memora account that made it and cannot be moved to another account.
- We may change plans, allowances or prices. Any price change for an existing subscription is notified through Google Play, as Play requires.
4. What AI results can and cannot do
Memora uses AI to turn your words and handwriting into entries, promises, dates and answers. AI can be wrong. It can mishear, misread handwriting, pick the wrong date, miss a promise or invent one. That is why Memora asks you to confirm each promise and shows the uncertain ones as questions. If an answer is offensive, harmful or made up, tap Report under it in the Ask screen and we will review it.
- Check what matters before you rely on it, especially dates, amounts and names.
- Memora is not medical, legal, financial or emergency advice. Do not rely on it for anything where a missed reminder could cause harm, such as medication.
- Reminders depend on your phone. Battery savers, Do Not Disturb, a phone that is off, or permissions you have not granted can delay or silence them.
5. Your content
What you record, type or photograph (“your content”) stays yours. You give us permission to process it only as needed to run Memora for you, as the Privacy Policy describes. That includes sending it to our AI provider when you use an AI feature. We do not use your content to train AI models, and we do not claim ownership of it.
You are responsible for your content, and for having the right to record or photograph it. Some laws require the consent of the other people before you record a conversation or keep notes about them. Follow the law where you are.
6. Acceptable use
Do not:
- use Memora for anything illegal, to harass or harm anyone, or to secretly record people;
- try to get around the AI allowance, reach another person's data, or overload, probe or reverse-engineer our services, except where the law allows you to;
- use automated means to access our servers, other than the app itself;
- resell Memora or its AI output as a service.
We may suspend or close an account that breaks these rules, or that puts the service or other users at risk. Where appropriate, we will tell you first.
7. Changes and availability
We keep improving Memora, so features may change or go away. We aim to keep Memora running but cannot promise it will always be available or free of errors. It depends on the internet, Google and OpenAI. What is on your phone keeps working offline. If we ever shut Memora down, we will give reasonable notice, and you can still delete your account.
8. Our liability
Memora is provided “as is” and “as available”, to the extent the law allows. We are not liable for indirect or consequential losses, lost profits or lost data, or for missed reminders or wrong AI results, to the extent the law allows. Our total liability for any claim about Memora is limited to what you paid us for it in the 12 months before the claim. Nothing in these terms limits liability that cannot legally be limited, or your rights as a consumer under the law where you live.
9. Ending this agreement
You can stop at any time: delete your account and uninstall the app. Sections 4, 5, 8 and 10 continue to apply after this agreement ends.
10. Law and disputes
These terms are governed by the laws of India. Disputes go to the courts of Chennai, India, unless the consumer law of your country lets you bring them in your own courts. Before going to court, please write to us, and we will try to resolve it.
11. Changes to these terms
We may update these terms. We will change the date at the top, and tell you in the app about significant changes before they apply. If you keep using Memora after that, you accept the new terms.
12. Contact
Sathish · Chennai, Tamil Nadu, India · smewritingagency@gmail.com